Pastoral Care

The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021 (the Code) sets out the outcomes and requirements that all tertiary education providers must meet for the wellbeing and safety of their domestic and international tertiary learners.


The Code applies to all universities, Te Pūkenga, registered private training establishments (PTEs) and wānanga that enrol domestic tertiary learners and/or international learners


There are 12 tertiary outcomes

  1. Learner wellbeing and safety system

  2. Learner voice

  3. Safe, inclusive, supportive and accessible physical and digital learning environments

  4. Learner wellbeing and safety

  5. A positive, supportive and inclusive environment in student accommodation

  6. Accommodation, administrative practices and contracts

  7. Student accommodation facilities and services

  8. Responding to the distinct wellbeing and safety needs of international tertiary learners

  9. Prospective international tertiary learners are well informed

  10. Offer, enrolment, contracts, insurance and visa

  11. International learners receive appropriate orientations, information and advice

  12. Safety and appropriate supervision of international tertiary learners


MITA must comply with outcomes 1 – 4, and is committed to undertaking a self-review and continuous improvement to adhere to the requirements of The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.

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